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Barracuda MSP Partner Toolkit

Restoring Images With Rapid Recovery

Rapid Recovery allows you to restore a machine backed up with an Image backup set to a Hyper-V environment.  The benefits of this are faster restore times as well as being able to conduct the restore remotely (something you cannot currently do with BMR).  You have the option to do a Sandbox Recovery (restoring to an isolated environment) or a Production Recovery (restoring back into the production environment).  This article will show you how to do both.



Before you can perform a Rapid Recovery restore, you will need the following:

  1. A Hyper-V host suitable for hosting the restored machine

  2. A Backup Agent which can access both the Local Storage folder containing the Image backups as well as the host from (1).

Both (1) and (2) should be on the same domain for the restore.  To bypass any delegation or trust issues which may prevent the restore from working, you can always install the Backup Agent on the Hyper-V host in Recovery Mode.



  1. Log into the management portal and navigate to the computer account you want to perform the restore for.

  2. Go to the Restore tab and then hit the  button next to Physical Imaging.

  3. From the three options at the top, choose Rapid Recovery.  Then, choose the volumes and revision dates you want to restore.

    Click Next to proceed with the restore.

  4. Next, select whether you want to perform a Sandbox Test Recovery or a Production Recovery.  The main difference between these two options is that a Production Recovery will allow you to choose which network the VM gets put on as well as allow you to copy the entirety of the virtual machine files to a different directory (once you finalize the recovery).  A Sandbox Test Recovery produces a virtual machine that is not connected to an active network.

  5. Use the Add New Host... button to add the address of the Hyper-V host you will restore to; you will also need to provide credentials with which the Backup Agent can authenticate to the host.  If the Backup Agent is installed on the Hyper-V host, you may not need to add it as the host may be detected automatically. 

    After the host is added, configure the virtual machine settings and choose the destination for the differencing disks.  These differencing disks will allow the restored machine to run without modifying the underlying backup files.  This allows for backups to continue after a restore without needing to perform a full backup.

    Hit Next to see a summary of the restore or hit Restore to begin the restore job.

  6. After the restore is finished, see Managing an Imaging Rapid Recovery for instructions in handling a restored virtual machine.

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