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Barracuda MSP Partner Toolkit

How to Install and Update Reports

There are many default reports included in the Service Center however, you can also add new reports through the Update Center.  Within the Update Center, you can select a report from the list of new reports available for installation. This list is updated periodically as new reports are released by Barracuda. 

Installing a Report

When a new report is available, a green icon appears beside the Update Center --> Components in the navigation pane to indicate that there is a new component available for install.

Note: After installing a report from the Update Center, it is no longer available for installation. However, you can copy an installed report and customize it, while the original report will remain available. Simply go to Reporting and select Reports to create additional copies. 

To Install a report:

  1. Open the Service Center
  2. Click Reporting and select Reports
  3. Click Get More
  4. The Components page will open with a list of reports available for installation
  5. Select the checkbox beside each report that you want to install
  6. Click install

When the report has installed, it is removed from the available reports list in the Update Center and appears in the Report List (Reporting--> Reports) under the Uncategorized category.
 

Updating a Report

You can update a report in the Service Center by installing an update from the Update Center. Report updates are created periodically by AVG and added directly to the Update Center for you to install. 

When a report update is available, a green icon appears beside Update Center--> Components in the navigation pane to indicate that there is a new component available for upgrade. 

To update a report:

  1. In the Service Center open Reporting and select Reports
  2. Click Get More 
  3. The Components page will open with a list of reports available for installation
  4. Click Updates to view the list of report updates
  5. Select the checkbox beside the report update that you would like to install
  6. Click Install
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