To deactivate an account from a Backup Appliances serial number, perform the following steps.
- At the View Purchased Backup Appliances page, in the Activated to Account column, click the remove icon beside the subpartner, as shown below.
The subpartner is grayed-out, the undo icon is displayed, and the Appliance State displays Pending, as shown below.
- Manually wipe the physical appliance through the local user interface of the device to complete the deactivation.
- To undo the deactivation, click the undo icon.