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Barracuda MSP Partner Toolkit

Deactivating an Account from a Backup Appliances Serial Number

To deactivate an account from a Backup Appliances serial number, perform the following steps.

  1. At the View Purchased Backup Appliances page, in the Activated to Account column, click the remove  icon beside the subpartner, as shown below.



The subpartner is grayed-out, the undo  icon is displayed, and the Appliance State displays Pending, as shown below.


  1. Manually wipe the physical appliance through the local user interface of the device to complete the deactivation.
  2. To undo the deactivation, click the undo  icon.
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