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Barracuda MSP Partner Toolkit

View Purchased Content Shield

Click More Services option on the ECHOplatform ribbon lets you access the Barracuda Content Shield page.

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The View Purchased Content Shield page is displayed.

 

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On this page, you can do the following:

·        View activated seats.

·        View and filter accounts.

·        View information to modify or cancel services.

·        Assign Content Shield to subpartners.

·        Activate Content Shield seats to an account.

 

 

Viewing Options

The following table lists the viewing options available on this page and instructions to display them.

To view…

Do the following…

Content Shield activated to the specific account,

Click the expansion clipboard_e0a7470f142864217ed355217f5521459.png  arrow beside the account name, as shown below.

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All accounts,

Click the All Accounts drop-down arrow.

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OR

Click All, as shown below.

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Master Partner Accounts, or subpartner accounts,

Click the All Accounts drop-down arrow, and make your selection, as shown below.

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All accounts with a service in the Activating state,

Click the green icon, as shown below.

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All failed activations,

Click the red exclamation mark, as shown below.

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Accounts by initial letters,

At the alphabet directory, click any highlighted letter, as shown below.

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Information on how to modify or cancel Content Shield,

Click the click here link or call the phone number as shown below.

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Note: The click here link opens a processing change form.

 

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