If a device is showing as not SNMP enabled when the user thinks that it should be, these are things you should check:
- ensure the device actually is SNMP-enabled in whatever device-specific configuration utility is available.
- ensure the device is configured to accept the SNMP credentials that are set in Site Management for that site in MW.
- ensure the device responds to the sysName OID (.18.104.22.168.22.214.171.124) when queried from the Onsite Manager outside our software (eg. with ireasoning or snmpmwalk) - this is the OID that's checked for SNMP status, regardless of what monitoring policies are applied.